The Junction Surgery
(in collaboration with Tolson Care Partnership)
https://www.tolsonpcn.nhs.uk/
MISSION STATEMENT
The Junction surgery aims to provide unprecedented care and services to the population of Moldgreen and its surrounding area. Our focus is on high quality, holistic care and treatment encouraging patient participation, engagement and feedback. Constantly embracing new technology and resources to give the ultimate patient experience.
The team at the Junction Surgery have been providing high quality care for patients in Moldgreen and surrounding areas for many years. In 2006 we moved to a large purpose built surgery which allows us to offer a wide range of services to our patients.
We are a team of three doctors who have a wide range of specialist clinical interests. We have one male doctor Dr Ali and two female doctors Dr Ahmad and Dr Mariam. We have an Advanced Clinical Practitioner Mr M Afzal, A nursing associate Mr Joe Barlow and a practice nurse Mildred Ackon.
In addition we also accommodate and have access to a social prescriber, a dietician, two health & well-being coaches, First Contact Practitioners (essentially physiotherapists) and pharmacists.
Appointments can be made by calling at the surgery, telephoning 01484 500759 or 01484 451188 between 8.15am and 6.30pm weekdays, or booking online.
We have the provision of enhanced access hours with a late surgery every Monday and Thursday evening. These appointments are bookable in advance. Please ask at reception for further details.
We are offering NHS Health Checks for all our patients aged between 40 and 74. This programme is aimed to help prevent heart disease, stroke, diabetes and kidney disease. Please contact reception for more details or log on to www.healthcheck.nhs.uk
The Surgery premises have suitable access for disabled patients. We also have a portable induction loop to assist patients with hearing impairments.
Please ensure our records are up to date with your latest information and inform us of any 'Reasonable Adjustments' we can make to help you accessing your medical record or any of our services.
Finding your NHS number
You can still book an appointment if you don’t have your NHS number, provided you are registered with a GP practice. However, it will be quicker if you have your number: this will be on any letter or document you have received from the NHS, including prescriptions, or you can find it online at www.nhs.uk/find-nhs-number
Registering with a GP
You can find an online form to register with us at https://gp-registration.nhs.uk/B85660
You can find any other GP at find a GP practice on the NHS.uk website. You will need to fill in a form to register - for some practices you can do this on their website so check there first. Alternatively, you can arrange a time to pick up a registration form from the GP surgery. If you have problems registering with a GP practice, call the NHS England Customer Contact Centre on 0300 311 22 33.
In recognition of the barriers to healthcare access faced by people in vulnerable circumstances, including migrants, we commit to protecting the human right to health. We will take steps to ensure that everyone in our community may fulfil their entitlement to quality healthcare. In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services. Mindful of our duties to uphold equality and human rights law, we will implement patient registration policies which do not discriminate based on race, gender, sexual orientation, immigration status or any other characteristic. Supported by the Safe Surgeries initiative, we will ensure that our staff understand the specific barriers faced by migrants in vulnerable circumstances and that they are empowered to mitigate these barriers, where possible. We will ensure that a lack of identification or proof of address, immigration status or language do not prevent patient registration. As a member of the Safe Surgeries community, we will endeavour to support other Safe Surgeries and, where appropriate, provide feedback to Doctors of the World UK to support the development of the network.
Get Well, Keep Well
Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
On Line Services
Please do familiarise yourself with some of the online features such as ordering a repeat prescription or booking an appointment. Simply register at reception for these services and use the links below once the receptionist has given you the log-in details.
Try the NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp'
Ways we contact you and you can contact us
Click on the link below to contact your GP online
Answer a few simple questions and PATCHES will get you help quickly.
Patchs is a more secure online service that we are using to contact you with information or ask Questions we need.
You can use this service to contact us about:
Medical problems
Medication requests
Sick notes
General information and questions
Please complete the details online
AccuRx is a messaging system we use to contact you with various information it can be used for:
Replying to a text message
Complete Questionnaires about your health
Receive video calls
We use Mjog to contact you about
Appointment reminders
General information
Health Campaigns
Health Questionnaires
is one of the 10 high impact actions that practices can take to free up GP time, according to NHS England, providing patients with a first point of contact which directs them to the most appropriate source of help’, which is not always the GP. All our staff will be trained in the art of redirecting patients ensuring that patients see the right healthcare professional in the right place at the right time. It requires the receptionist to be skilled and confident in sensitively ascertaining the nature of the patient’s need and exploring with them safe and appropriate options.’ These might include sources of advice and help from within or outside of the surgery.
The aim is to free up GP time and improve the patient experience by ensuring they go to the service that best meet their health needs faster.
A patient will still always be offered the option of seeing their GP, But now the general practice frontline staff will highlight an alternative healthcare professional or service they could access that could be more appropriate.
This could be a choice of practice or specialist nurse, pharmacist, physiotherapist, or services such as 111 (to access an emergency dentist), social services, mental health support, minor ailments, community acute ophthalmology, contraception and sexual health, smoking cessation, a wide range of community support and voluntary services for carers, the elderly and more.
More details of the services available will be published shortly. The links below will take you to their websites.
Kirklees Gateway to Care Improving Access to Psychological Therapies
Thriving Kirklees Better In Kirklees
The NHS Constitution
PEARS Scheme
Worried about a recent eye condition? There is now a free service to offer advice. PEARS (Primary Eye-care Assessment and Referral Service). This is provided by local accredited opticians who have specialist knowledge, training and skills.
Eye conditions that can be treated using this service:
Red eye
Dry eye, gritty and uncomfortable eyes
Irritation and inflammation of the eye
Significant recent sticky discharge from the eye or watery eye
Recently occurring or sudden increase of flashes and floaters
Painful eye
Ingrowing eyelashes
Recent and sudden reduced vision
Something in your eye
NOTE: If you have an eye condition that is being regularly monitored by your optometrist or hospital eye service, this will not be covered by PEARS; for example cataracts, diabetic retinopathy or glaucoma.
Who can use PEARS?
This service is accessible to individuals of any age if you are registered with a GP (in Kirklees). Appointments are available if you need advice, examination and/ or treatment for a recent eye condition.
IAPT Improving Access to Psychological Therapies
If you live in England and are aged 18 or over, you can access NHS psychological therapies (IAPT) services.
A GP can refer you, or you can refer yourself directly without a referral.
IAPT (Improving Access to Psychological Therapies) services offer:
- talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies, and guided self-help
- help for common mental health problems, like anxiety and depression
To self-refer Tel 01484 343700
https://kirkleesiapt.co.uk/contact-us/
PATIENT NOTICE
Due to several upsetting incidents within the last few weeks we would like to remind patients that the junction surgery is not an emergency service and that patients unreasonably demanding emergency treatment will be asked to leave. We will however try and accommodate requests for appointments where urgent treatment may be necessary wherever possible.
We operate a zero tolerance policy in line with NHS recommendations and repeat offenders may be removed from our list.
A GP practice is where doctors see routine medical conditions, referring on to secondary care (hospital) where required. There is no compulsion for a doctor to refer onto secondary care if he/she feels that this is not appropriate.
Requests for sick notes and prescriptions require 24 hours for processing, private forms or letters require much longer and may take several weeks to process. Demands for these being processed sooner will not be tolerated and may be refused entirely.
We ask that patients take this into consideration when attending the surgery.
Privacy Notice
Data Protection & Confidentiality Policy 2022
(Site updated 15/11/2024)